Contact Us

Chat With Us

Couldn't find your answer? Click the help icon in the corner of any page to start a chat. If you're logged in, your chat is tied to your account, so we can look up your domains, see your order history, and actually fix things for you.

If there are more customer chats than our available reps can handle, the chat feature will become an email instead of a live chat. You are always welcome to try the chat function again during live support hours 9am - 5pm Pacific.

Open Chat

Not logged in? Log in first and we'll bring you right back here with chat ready to go.

Email

Prefer email? Send us a note any time and a real person will get back to you.

support@porkbun.com

24 / 7 email support

Average email response time is currently 6 hours, though response times can stretch to over 12 hours. We are actively bringing these numbers down.

Phone

Tired of automated systems? The first person you speak to is a knowledgeable domain expert on our USA-based support team.

1.855.PORKBUN (1.855.767.5286)

9AM - 5PM Pacific Time

Other Hours: Your mileage may vary, but give it a whirl

If you are placed into a hold queue, you can dial "9" to receive a call back rather than wait on hold, which we recommend.

Report Abuse

Reporting phishing, malware, or other abuse on a Porkbun-registered domain? Use our abuse form so it gets to the right team right away.

For the fastest response, please use the form. Even if you reach out via chat or email, our team will redirect you here, so starting with the form gets your report in front of the right people right away.

Report Abuse